Zomato platform charges increased: Online food delivery app increases platform charges to Rs 5, suspends inter-city services

New Delhi, April 21: Online food delivery platform Zomato has increased its platform fees by 25 percent to Rs 5 per order. Zomato introduced a platform fee of Rs 2 in August last year and later increased it to Rs 3 to improve margins and become profitable.

Buoyed by a record number of food orders on New Year’s Eve, the food delivery platform increased mandatory platform fees from Rs 3 per order to Rs 4 in key markets in January. Zomato Pure Veg Fleet Row: Deepinder Goyal announces scrapping of green dress code for passengers delivering vegetarian food, says all delivery personnel will wear red.

The new platform fees will be levied on all customers, including Zomato Gold. Meanwhile, the company has suspended Intercity Legends, its intercity food delivery service. “Enhancements are underway. Stay tuned as we will be back to serve you soon,” read the message on the ‘Legends’ tab in the Zomato app. Zomato’s New Dress Code for Women: Food delivery app unveils new dress code for female delivery staff (see photos).

Last week, Zomato received a Goods and Services Tax (GST) demand and penalty notice worth Rs 11.81 crore. The order consists of Rs 5.9 crore of GST demand and penalty of Rs 5.9 crore for the period July 2017 – March 2021.

(The above story first appeared on LatestLY on Apr 21, 2024 11:57 PM IST. For more news and updates on politics, world, sports, entertainment and lifestyle, log on to our website recently.com).